Direct line with technicians and engineers for any kind of request for assistance, the call is forwarded directly to the person who has followed the project or who knows perfectly the installed machine.
This allows elimination of loss of time and obtain the immediate solution of the problem found.
With the tele-service it is possible to control and intervene directly on the machine from the CMA office as well as installing any changes or updates to the installed software.
To request assistance, fill in the form with the machine's data and the anomaly found, you will be forwarded directly to the service manager who will promptly search for the best solution.
The CMA with its highly trained technical staff, collaborates directly with the customer for all phases of installation and start-up of machines and accessories, in some areas the service is guaranteed by our business partners with technicians trained by CMA headquarter.